The Tokyo Metro Service Manager and the POCKETALK® S translator will be introduced at passenger information centers such as Tokyo Station and Ginza Station!

Start use from January 1 (holiday, Wed)

Tokyo Subway Co., Ltd. will provide the POCKETALK® S ("PokeTalk S"), an AI interpreter, from January 1, 2020 (holiday, Wednesday) to the Tokyo Metro service manager and Tokyo and Ginza stations. At passenger information centers such as, we will start introducing it as a customer service tool.

PokeTalk S is a two-way speech translator that allows people who cannot speak each other's words to communicate with each other. It can be translated into voice and text in 55 languages and translated into text in 19 languages.

Inquiries from foreign visitors to Tokyo Metro have increased in recent years. We will work to further enhance the information by introducing PokeTalk S as a customer service tool at service managers who provide guidance while moving around the station premises and at five passenger information centers such as Tokyo Station and Ginza Station. .

Guide image using PokeTalk S

PokeTalk S

Details on introduction of AI interpreter “PokeTalk S”

About 1 PokeTalk S
The PokeTalk S AI translator is a small translator with a built-in mobile communication function that can be used in 133 countries and regions around the world without Wi-Fi.
In addition to a function that automatically recognizes and translates 55 languages when characters are photographed with the camera, it has a conversation lesson function that allows you to practice realistic conversations in six scenes, mainly in travel.
For details, please refer to the “PokeTalk S” official website (URL ).

2. Introductory time Scheduled to start using from January 1, 2020 (holiday, Wed).

3 introduction place

(1) In-station passenger information center Ueno Station, Ginza Station, Shinjuku Station, Omotesando Station, Tokyo Station

(2) Stations where service managers are located Ueno Station, Asakusa Station, Akihabara Station, Nihonbashi Station, Ikebukuro Station,
Ginza Station, Oshiage <Skytree-mae> Station, Shimbashi Station,
Shinjuku Station, Shinjuku Sanchome Station, Roppongi Station, Iidabashi Station,
Kudanshita Station, Omotesando Station, Meiji Jingumae <Harajuku> Station,
Tokyo Station

4 28 units introduced

5 Inquiries Tokyo Metro Customer Center TEL 0120-104106 (Open year-round, 9: 00-20: 00)

that's all